Privacy Policy

The Last Norwich Ltd is the data controller in respect of your personal data. We provide hospitality services and aim to please our customers with our approach to the quality of service. We are committed to respecting your privacy, and this privacy notice explains how we collect, use, disclose, retain and protect your personal data. Questions, comments, complaints and requests regarding this privacy notice, or our privacy practices in general, are welcomed and should be addressed to The Last Norwich Ltd 70-76 St Georges Street, Norwich NR3 1AB We may source, use and otherwise process your personal data in different ways. In all cases we are committed to protecting your personal data. We collect personal data related to individual customers. We may obtain your personal data from the following sources: a) from you directly (over the phone, email, website or paper forms or in person); b) from third party service providers that are assisting us in providing you with a service (for example, partner organisations, such as websites of ResDiary); and/or c) from our systems, such as wifi, if you have used our internet connection services at our restaurants. We may collect the following categories of personal data relating to our existing or prospective individual customers: name; email; title; personal and/or business email address; home address; home and/or business telephone number; date of birth; credit card details; details of your request; dietary preferences, social occasion information; details and records of your request, complaint or query; details of orders (amount spent, date, time, table number, vouchers or offers used); categorisation of you as a customer based on the information we have about you from various sources (for example, if this is your first experience with us or you are a regular customer); any feedback you submitted about your experience with us; your marketing preferences.